Frequently asked questions: Bike & Boat holidays
How easy will the cycling be?
Cycling along the canals in the flat Low Countries is pretty straight forward! Nevertheless we've graded our cycle tours, so that you can choose exactly the right bike tour for you. The majority of our cycling holidays in Holland and Belgium are on the ‘Nice & Easy’ or ‘Easy to Moderate’ end of the scale and are suitable for people of all ages and cycling experience with reasonable fitness.
Nice & Easy: Short, gentle cycle rides, touring in flat terrain along mostly paved minor roads and paved cycle paths without any gradients of note. Some small and short ascents only in areas where there are drainage dykes and bridges.
Easy to Moderate: Gentle cycling tours in mainly flat terrain with some gentle hills, but no long or steep ascents. Individual stages of the cycle ride are generally short with some longer stages.
Intermediate: Cycle tours in terrain varying from flat to hilly. More suitable for people who cycle regularly (or for people who cycle only occasionally and don’t mind getting off to push up a hill!)
Experienced: Cycle tours in hilly terrain with some steeper and longer ascents. Suitable for the experienced cyclist. (Not applicable in Holland!)
Challenging: Cycle tours for fit and dedicated cycling experts in mountainous terrain with a change of ascents and downhill stretches including some exhausting stages. (Certainly not something you’ll encounter in Holland – but it makes us all appreciate how wonderfully gentle the cycling is in the Low Countries!)
If have questions about levels of our tours or are planning to travel with children and would like more information about tour level and bike facilities available to accommodate your party, please get in touch.
What do I need to wear for my cycle tour?
Is there a special dress code on board?No, just dress the way you feel most comfortable. The atmosphere on board is relaxed, not formal at all - more sporty and casual. That said, guests are requested to dress respectfully for supper (which basically means no shorts or beachwear ... or bare chests thank you gentlemen!)
One of my party doesn't fancy the cycling. Can they just stay on board for the whole tour?Yes, if you don't want to cycle, you can gladly stay on board, but please be aware that there are no planned activities for those who wish to do this, so they will need to entertain themselves.
What do I do, if I have a problem with my bike?All our rental bicycles are regularly maintained, robust and comfortable, so a bicycle breakdown is rare. Neverthelss, should you have a problem with your rental bike which you cannot fix yourself, please contact the tour guide so that they can try to solve the problem as quickly as possible. If necessary, you may have to contact the nearest cycle mechanic (fietsenmaker), but don't worry, you'll find a bicycle repair shop in almost every place and every city. And in all places with the 'Fietsers Welkom!' (Cyclists welcome!) seal of approval, there are suitable tools and bicycle pumps available for use. If your repair is too difficult to carry out, you can be sure that someone will certainly know where the next repair shop is!
I'd like to travel with my own e-bike. Can I charge the battery on board?You can charge the battery for your e-bike through the power socket in your cabin. If you need assistance, please contact your tour guide. There are also an increasing number of public electrical charging points for e-bikes in Holland.
Can I charge my mobile, laptop or other devices on board?
Each cabin has a 220-V-socket (two pin euro plug) where you can charge your phone and other devices. Guests from the UK should remember to bring a UK to European travel adapter plug to use with all your electrical devices.
Can you cater for my special dietary requirements?Please let us know if you are vegetarian so that we can cater for you. Should you have food intolerances of any kind, please inform us of your needs. The chef will do his best to take this into consideration, but it should be noted that the possibilities can be limited on a ship.
What are the payment conditions and how can I pay?
A deposit of 15-30% is payable after booking. The final payment is due 30 days before departure. The dates of payment will be detailed in the booking confirmation which you will received from us.